We build custom AI applications and agentic workflows that connect your systems, reduce manual work, and help your team move operations forward.

AI Development for
Operations

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30+ years of software experience
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AI built around your operations
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Connected systems. Clear human oversight.
Let’s Build Your AI SolutionExplore AI development services
Trusted by SMEs & Fortune 500
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From AI Opportunity to Everyday Operations

We start with the workflow, connect the right data, and test the result. Each phase gives your team a clear decision about what to build, what to improve, and when to expand.
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Discover

Map the workflow, review your data, and choose an AI use case with a clear owner and measurable outcome.

Design

Define how the AI will work, which systems it can access, and where people review or approve its actions.

Build & Evaluate

Build the application, connect its tools, and test representative requests, exceptions, and failure cases.

Deploy & Improve

Launch a focused pilot, monitor quality and cost, and expand the workflow as the results justify it.
Your operations deserve AI that understands the work and moves it forward.
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Put AI to work where your team spends time reading, searching, and coordinating. Connect it to the right business context, give it a defined role, and make every important outcome verifiable.

Read incoming work

Extract details from orders, emails, and documents. Check the information against your systems and prepare a draft for review.

Find answers in your data

Let employees search approved company knowledge, compare source material, and get answers with references they can check.

Move the next step forward

Give an agent a focused role: investigate a support request, assemble a project packet, or route an exception to its owner.

Moving from traditional ops to agentic AI ops?
Explore four workflow examples and a practical 90-day pilot plan.

Read the playbook

Our track record across software projects

$50M+
Saved for ops costs
100+
Projects completed
200M+
Users on platforms we built

Recognitions and Awards in Excellence and Innovation

Our AI development work builds on a foundation of custom software engineering. We bring that same focus on reliable delivery, close collaboration, and practical business needs to AI applications and agentic workflows.

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A+ Accredited Business

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What Leaders Say About Us

What was most impressive about this company was their quality of work, attention to detail, commitment to solving hard problems, and tenacity to deliver on time.

Amit Kukreja

CEO, Audio Idea Labs Inc.

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We feel that they don't just work as a contractor, but immerse themselves as part of our team.

Nigel Kurtz

Partner, ClaytonWolf Consulting

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BNMA's ability to problem solve is outstanding.

Laura Schaack

Founder & CEO, Tattoo Artist Finding Company

Their team possessed an exceptional depth of talent, displaying proficiency that stood out in their field.

Scott Sperry

Assistant VP of Operations Strategy, LPL Financial

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They consistently provided reasonable expectations on deliverable timelines and met them.

Jonathan McKinney

Head of Technology, Juno Diagnostics

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BNMA Inc exceeded our expectations, providing the required full solution right away.

Sara Rokicki

President, Type League Press, LLC

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BNMA San Diego team working

Your AI Development Partner, from Idea to Operations

Our team brings 30+ years of software experience to the systems behind your AI: data access, integrations, user interfaces, and dependable operations.

We help you choose a valuable use case, build the right application or agent, and take it through evaluation and rollout. Your team gets a solution designed for the way your business actually works.
AI applications grounded in your business context
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Agents with defined tools, permissions, and approvals
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Integration with your existing systems and workflows
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Evaluation, monitoring, and ongoing improvement

The Engineering Behind Useful AI

Useful AI depends on the software around it. We combine models, retrieval, APIs, cloud infrastructure, and custom applications to deliver connected systems your team can operate and maintain.
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Why Build Your AI with BNMA?

Bring AI into your operations with a team that understands both the technology and the work. We connect the use case, the software, and the people responsible for the result.
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Software Engineering Depth

Our software engineering experience supports the integrations, data flows, and applications that an AI system depends on.
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Former Military CTO Leadership

Disciplined planning, clear responsibilities, and regular delivery checkpoints guide the work from discovery through rollout.
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Tailored to Your Operations

We design AI around your team’s real requests, systems, decisions, and exceptions.
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Measured Business Value

Define the baseline, track quality and cost, and measure whether the solution reduces effort or improves the outcome.
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Human Oversight by Design

Give agents limited permissions, visible activity, and explicit approval paths for consequential actions.
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The Right AI for the Work

Choose models, agents, and conventional automation based on the task, required quality, and operating cost.
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A Plan Beyond Launch

Plan for monitoring, incident handling, maintenance, and improvements as models, tools, and business needs change.
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Start Focused. Expand with Evidence.

Prove one workflow, learn from real usage, and extend the system when quality and business value support the next step.

A clearer path to AI in your business.

Start with the work you want to improve. These are the questions that help shape the right solution.

What AI development services does BNMA provide?

BNMA develops custom AI applications, agentic workflows, generative AI tools, and knowledge search connected to business data. We also build the integrations and software around them, with discovery, evaluation, and rollout tailored to the workflow.

How is agentic AI different from a chatbot?

A chatbot primarily responds to a conversation. An agentic system can gather context, choose a next step, and use approved tools to advance a task. We define the agent’s scope, permissions, and approval rules so the business stays in control.

Can AI work with our existing ERP, CRM, and software?

Often, yes. We assess supported APIs, data quality, access permissions, and the actions each system allows. The goal is to connect AI to authoritative records and existing workflows, with validation and a clear path for exceptions.

How do we choose our first AI project?

Start with a frequent workflow that has accessible data, a clear owner, and a result you can measure. We assess whether AI, an agent, or conventional automation fits the task, then define a focused pilot and the criteria for expanding it.